PC Pitstop Utilities FAQ

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What changes does PC Pitstop make to my PC?

Other than installing the ActiveX controls described below, PC Pitstop does not make any changes to your system during testing. The ActiveX controls themselves are passive, run only while you are testing your computer on the site, and do not have the ability to change any system settings. When you are offered advice and/or Autofixes for problems that we detect, you always make the decision whether to follow the advice. Nothing happens "behind your back" without your permission or approval.

What software does PC Pitstop install?

PC Pitstop installs several utilities (ActiveX dll and EXE files) on your system when you give it permission by clicking OK on a security certificate. Not all the utilities will always be installed on your system, it will depend on which parts of the site you have visited and what features you selected for testing.

How do I remove PC Pitstop utilities?

Note: You cannot remove the utilities if you have just run tests at the site, because the files are in use by IE. Close all IE windows, start IE again, then use the procedure described here.

Most of PC Pitstop's utilities are installed automatically when needed by Internet Explorer and don't have an entry in "Add/Remove Programs". To remove them, open Internet Explorer and go to Tools | Internet Options. Under the General tab, click the Settings button under Temporary Internet Files. Then click the View Objects button. In the list of installed objects, find the ones with the names listed in the table above. (Not all of them may be installed on your system.) Right-click each one and select Remove.