Modem Troubleshooter

To help solve your problem, first consult the resources and links we've listed below. If you still can't resolve your problem, see the bottom of the page for a link to create/send a tech support request.

1. PC Pitstop Internet Connection Center

   Our specialized Internet site contains several tools to help you test your bandwidth, optimize your connection, get to the root of Internet bottlenecks and more. Check in here first if you're looking to boost a sluggish connection.

2. Troubleshooting Resources

   Windows 98/95

   • Windows 98 Modem Troubleshooter

   • Windows 98 Internet Connection Sharing Troubleshooter

   • FixWindows.com Windows 98 Modem Problem Flowchart

   • Windows 98 Communication Frequently Asked Questions

   • Windows 98 Communication Troubleshooting Page

   • Windows 98 Communications Downloads Page

   • Windows 98 Communication How To Guide

   • Windows 98 Communications Error Messages

   • How to Connect to the Internet in Windows 95 and Windows 98

   • Windows 98 Internet Connection Sharing Page

   • Windows 95 Modem Communications How-To Guide

   • How to Interpret the Ppplog.txt File

   Windows Me

   • Windows Millennium Edition Communications Frequently Asked Questions

   • Windows Millennium Edition Communications Troubleshooting

   Windows 2000/NT

   • Troubleshooting Problems Communicating on the Internet, Windows NT 4, Windows 2000

   • Windows NT Workstation 4.0 Frequently Asked Questions