Shutdown Troubleshooter

To help solve your problem, first consult the resources and links we've listed below. If you still can't resolve your problem, see the bottom of the page for a link to create/send a tech support request.

1. Troubleshooting Resources
   

   Windows 98/95

   • Windows 95 Startup and Shutdown Troubleshooter

   • Windows 98 Startup and Shutdown Troubleshooter

   • How to Troubleshoot Windows 98 Shutdown Problems

   • How to troubleshoot Win98 Second Edition shutdown problems

   • The FixWindows.com Windows 98 Shutdown Problems Flowchart
     

   Windows Me

   • Windows Me Startup and Shutdown Troubleshooter

   Windows 2000/NT

   • Windows 2000 Startup and Shutdown Troubleshooter/Wizard

2. Resources for Specific Errors

   • Windows 95/98 Boots Directly to "Shut Down" Screen

   • How to Troubleshoot Windows 95 Shutdown Problems

   • Computer Hangs on Shutdown with Windows Desktop Update Component

   • Can't start a command prompt, or restart in MS-DOS mode

   • Can't warm boot computer at Win98 shutdown screen

   • Computer hangs when you try to restart in MS-DOS mode

   • Computer stops responding when shutting down Win98

   • Computer stops responding when you attempt to shut down Win98

   • Computer stops responding when you try to shut it down in Win98

   • Problems restarting computer with device using IRQ 12

   • ScanDisk Runs Even Though Windows Shut Down Correctly

   • Shutting down or logging off Windows takes a long time

   • Win98 Second Edition may not shut down or restart in MS-DOS mode